The electric vehicle (EV) market in India is growing rapidly, with consumers looking for sustainable and cost-effective alternatives to conventional vehicles. Among the popular choices is the PURE EV ETrance Neo, a high-speed electric scooter designed for urban commuters. This article provides a detailed overview of the ETrance Neo’s specifications, features, performance, and user experiences, helping readers make an informed purchase decision.
Overview of PURE EV ETrance Neo
PURE EV, a Hyderabad-based electric vehicle manufacturer, is known for developing eco-friendly two-wheelers tailored for Indian roads. The ETrance Neo is positioned as a commuter-friendly electric scooter, offering a blend of modern technology and practical performance.
- Launch Year: 2020
- Category: High-speed electric scooter
- Target Audience: Urban and suburban commuters
Key Specifications and Features
Battery and Range
The PURE EV ETrance Neo is powered by a 2.5 kWh lithium-ion battery, capable of delivering a range of up to 120 km on a single charge under ideal conditions.
- Battery Type: Portable lithium-ion
- Charging Time: 4 to 5 hours
- Claimed Range: 90–120 km
- Top Speed: Approximately 60 km/h
Motor and Performance
Equipped with a BLDC hub motor, the ETrance Neo ensures smooth acceleration and consistent performance on city roads.
- Motor Power: 1.5 kW
- Drive Type: Rear-wheel hub motor
- Gradeability: Up to 12 degrees incline
Design and Build
The scooter features a sleek and aerodynamic design with a comfortable seat height and large footboard. Its compact structure is designed to tackle congested city traffic effectively.
- Weight: Approx. 86 kg (with battery)
- Tyres: Tubeless
- Brakes: Front disc and rear drum
- Suspension: Hydraulic dual suspension
Smart Features
- LED headlamp and tail lamp
- 4-inch LCD digital display
- Anti-theft smart lock system
- Regenerative braking
- Portable battery system for convenient home charging
Real-World Performance and User Feedback
While the ETrance Neo performs adequately in controlled conditions, user reviews suggest varying experiences in real-world usage.
Battery Performance
Many users report degradation of battery life over time. According to customer reviews on platforms like Zigwheels and BikeWale, some users have experienced a drop in range to as low as 10 km per charge within a year of use, despite the scooter being under warranty.
After-Sales Service
A significant concern among users is the after-sales service quality. Reviews suggest delays in response from customer support and unresolved service complaints. Some users claim that their scooters remained in service centers for extended periods without updates from the company.
Build Quality
While the design is visually appealing, several users have noted issues with build quality, such as battery housing noise and discomfort during long rides. These factors may affect long-term usability and ride experience.
Comparison with Competitors
When compared with other electric scooters in the same price bracket, such as the Ampere Magnus EX, Okinawa PraisePro, and Hero Electric Photon, the ETrance Neo offers:
- Competitive range
- Smart connectivity features
- Lower price point
However, rivals from established brands like Hero MotoCorp tend to have better service networks and more robust customer support, making them more attractive to some buyers despite higher pricing.
Pricing and Availability
The ex-showroom price of the PURE EV ETrance Neo in India is approximately ₹94,000. Pricing may vary slightly based on the state-level subsidies offered under the FAME II (Faster Adoption and Manufacturing of Hybrid and Electric Vehicles) scheme.
- Subsidies: Available under state EV policies in Maharashtra, Delhi, Gujarat, and others
- Availability: Limited dealership network in Tier-1 and Tier-2 cities
Pros and Cons
Pros
- High claimed range (up to 120 km)
- Smart digital display and connectivity features
- Lightweight and compact for city rides
- Portable battery with easy charging
Cons
- Battery degradation reported by users
- Limited service centers and customer support
- Quality control concerns in some units
Government Incentives and Policies
Electric scooters like the ETrance Neo benefit from national and state-level incentives under schemes such as:
- FAME II Subsidy
- GST reduction to 5% on electric vehicles
- Income tax benefits under Section 80EEB for EV loan interest repayment
These policies are designed to make electric vehicles more accessible and financially viable for the average Indian consumer.
Tips for Prospective Buyers
Before purchasing an electric scooter like the ETrance Neo, consumers should consider the following:
- Check service center availability in your area
- Inquire about battery warranty terms and replacement policies
- Test ride the vehicle to assess comfort and usability
- Review user feedback on trusted platforms
Conclusion
The PURE EV ETrance Neo is a promising electric scooter that offers competitive features, decent performance, and an attractive price point for urban commuters. However, prospective buyers should conduct thorough research, especially regarding after-sales service and battery reliability, before making a decision.
For consumers prioritizing range and affordability, the ETrance Neo presents a viable option. Still, those seeking a more established support infrastructure may consider alternatives from well-known brands.
Frequently Asked Questions (FAQs)
Q: What is the real-world range of the ETrance Neo?
A: While the company claims up to 120 km, users report an average range of 70–90 km depending on riding conditions.
Q: Is the battery removable?
A: Yes, the lithium-ion battery is portable and can be charged at home.
Q: Does the ETrance Neo come with a warranty?
A: Yes, PURE EV provides a 3-year battery warranty and 1-year vehicle warranty, though user reports indicate issues in claim processing.